Our customers have all sorts of questions. Here is a list of the most common questions we get. If you have a question, we probably have the answer- don’t hesitate to call, email or stop in
Is there a difference between Hour Glass Company and other glass shops in the area?
Hour Glass Company is a friendly, locally-owned business. We are a “Mom & Pop” operation who cares a great deal about the wants and needs of our customers. Our reputation continues to grow because we go above and beyond to make sure our customers are happy. Great prices and superior workmanship keep them coming back! We love what we do and it shows!
How long does it take to replace a windshield?
Our name says it all. Professional windshield replacement usually takes about an hour. We have a comfortable waiting room with coffee, water and magazines or- you can drop your vehicle off and pick it up at your convenience. Make an appointment and a new windshield is yours in an hour!
Do you do shower surrounds?
Yes we do! It is actually our specialty. We offer many options and ideas. Some showers can be priced over the phone, however, heavy glass shower surrounds should be quoted after our friendly and very talented estimators have inspected your unique space. We want to ensure your needs, both aesthetically and functionally are met. We strongly believe our shower surrounds are the best around!
Do you have a showroom where I can see and compare your productsand get ideas?
Hour Glass Company has a beautiful showroom full of ideas! Glass patterns, hardware for showers, different types of windows, mirrors, heavy glass tables, and various glass care products... and importantly- all the professional advise you need. We want Hour Glass Company to be your glass company!
How are your prices compared to the big glass companies?
Our pricing is VERY competitive. We try to keep our prices 20-30% lower than our competition. We know how hard our customers work for their money and we make every effort to provide the best products, services and value anywhere. Count on us to make it affordable and convenient!
Do you do commercial work?
Hour Glass Company does small commercial jobs such as small store fronts, commercial windows and doors. We do it right. We do it affordably!
Do you sell and install Replacement Windows?
Yes, we do replacement windows! After much experience with other brands we have chosen Earthwise Windows We sell and install Earthwise because it is a durable, high-quality vinyl replacement window that is made in America (Clifton Park, NY). It’s track record is fantastic. It has a very low-maintenance feature and failures (fogged glass) are extremely rare with this brand. Highly recommended!
Are Estimates FREE?
Hour Glass Company provides FREE estimates on your project. We will come look at what you need, offer any advice and then gladly quote it out- at no cost to you!